Legal
Refund Policy
Last updated: May 11, 2026
Brain Dump is operated by Mubarak Mohammed Al Zadjali. Payments are processed by Paddle.com, our Merchant of Record.
30-day money-back guarantee
We offer a 30-day money-back guarantee on all Pro subscription purchases. If you're not satisfied, you can request a full refund within 30 days of your initial purchase, no questions asked.
How to request a refund
Refunds are handled by Paddle. To request one:
- Visit paddle.net and look up your order using the email address you used at checkout.
- Open the relevant order and request a refund.
- Or contact Paddle support directly via paddle.net.
If you'd rather, you can also email us through the address shown in your account and we'll forward the request to Paddle on your behalf.
Renewals after the refund window
Subscriptions renew automatically. After the initial 30-day window, renewal payments are non-refundable except where required by law. You can cancel anytime from the Settings page (or via Paddle) to stop future renewals — your Pro access will continue until the end of the period you've already paid for.
Chargebacks
Please contact us or Paddle before initiating a chargeback. Most billing issues can be resolved within a day.
Questions
For any refund question, the fastest path is paddle.net.