Refund Policy

Brain Dump is operated by Mubarak Mohammed Al Zadjali. Payments are processed by Paddle.com, our Merchant of Record.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all Pro subscription purchases. If you're not satisfied, you can request a full refund within 30 days of your initial purchase, no questions asked.

How to request a refund

Refunds are handled by Paddle. To request one:

1. Visit paddle.net and look up your order using the email address you used at checkout.
2. Open the relevant order and request a refund.
3. Or contact Paddle support directly via paddle.net.

If you'd rather, you can also email us through the address shown in your account and we'll forward the request to Paddle on your behalf.

Renewals after the refund window

Subscriptions renew automatically. After the initial 30-day window, renewal payments are non-refundable except where required by law. You can cancel anytime from the Settings page (or via Paddle) to stop future renewals — your Pro access will continue until the end of the period you've already paid for.

Chargebacks

Please contact us or Paddle before initiating a chargeback. Most billing issues can be resolved within a day.

Questions

For any refund question, the fastest path is paddle.net.